Deputy Lead Recycling Advisor (Internal)

Norwich

£13.18 Per hour

35 Hours per week - Fixed Term Contract

Norse Environmental Waste Services (NEWS) are the waste and refuse management function for Norse Group, providing a full collection service across the local region. As we continue to deliver our frontline waste and recycling services across East Anglia, we are looking to recruit a Recycling Advisor for our centre in Dereham.

To provide efficient, competent, front line leadership in managing the performance on one of our Household Waste Recycling Centres and to deliver the best client & customer service safely and efficiently.

Main Responsibilities:

• Overview the operation of the site to ensure that an efficient waste recycling service is provided.  Priorities the activities of colleagues.  Ensure that breaks are staggered so that team members are available at all times during site opening hours.  Keep the Supervisor aware of any issues, which may arise.  Help ensure that site targets are met.
• Be qualified or working towards to be able to provide TCM cover to the HWRC’s, to ensure all site activities fall within what is allowed via the sites permits, they must also submit a weekly TCM report to their supervisor for each site they attend.
• Ensure that members of the general public are treated in a helpful and courteous manner.  Support colleagues where any difficulties arise. In particular where the depositing of waste appears to be in contravention of the site license or Norfolk County Council waste restrictions.  Make sure that such events are recorded and reported.
• Provide advice and guidance to colleagues as necessary.  Carry out site inductions and on the job instruction for new employees.  Conduct toolbox talks and briefings.  Report any instances of unacceptable behaviour or poor performance to the Supervisor.
• Agree dates when holidays may be taken (14 days’ notice required).  Prepare shift Rota’s and ensure that the site operates with the agreed levels of manning.  Prepare time sheets for approval by the Supervisor.
• Ensure that the correct PPE is worn at all times and that equipment is operated in a safe manner.  Be alert to the safety of members of the general public, contractors and work colleagues.  Where appropriate draw their attention to potential risks.  Report any accidents or instances where there is a “near miss” Deal with and report any accidents/near misses and complete accident/incident investigation forms…
• Ensure that the correct procedures for handling and storing materials that are hazardous or detrimental to the environment are followed.  Seek advice if unsure what to do.  Ensure that the correct procedures for any spillage are followed and that the incident is reported.  Help avoid penalties or prosecution from the Environmental Agency for non-conformance and defaults.
• Ensure that the site and the approaches are kept tidy and free of litter or debris.  Help ensure the standards required by the client are met and that penalties for non-conformance are avoided.
• Help maximize the level of waste that is recycled.  Put forward any suggestions for improvement by members of the team to the Supervisor.
• Help ensure that all Company rules, operating procedures and the employee Code of Conduct are followed.
• Report when containers are full or when they are likely to be full so that replacements can be delivered in a timely manner.  Complete records required on the amount of waste received and dispatched.  Ensure that subcontractors complete the necessary paperwork to remove materials from site

Candidate Requirements:

• Qualified or willing to work towards level 4 COTC
• Qualified First Aider
• Previous experience within the waste industry or a similar role
• Proven experience working in a team leader or supervisory role
• Must have good communication skills
• Must be able to communicate at all levels, both verbally and in writing
• Confident in dealing with all levels of the business
• Able to work under pressure
• Able to work to your own initiative or within a team
• Ability to coach staff for development purposes

Please note this is an internal only advertisement and therefore we are only accepting applications from Norse Group employees. We will not be considering external applications at this time. 

An enhanced DBS check will be required for our successful candidate, payment will be met by the employer. 

We are committed to employment practices and behaviours which encourage diversity, promote equality of treatment and eliminate unlawful and or unfair discrimination.

We reserve the right to close this vacancy once we have received sufficient applications. If you have not been contacted within two weeks of the closing date, please assume that your application has not been successful and will not be progressed to the next stage.