Catering Assistant – South West Norse 

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• Location: Lucombe House Cafe, County Hall, Exeter, Devon County Council
• Salary: £13.41 per hour
• Contract Type: Casual
• Hours: As required Between 08.00 - 14.00 Monday - Friday, no Evenings, weekends or bank holidays

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South West Norse is the successful service partnership between Devon County Council and Norse Group, delivery a range of essential facilities management services to a growing number of clients in the region.

We are currently looking to recruit a Catering Assistant to join the team based at Lucombe Café in County Hall.

We will be providing a full catering service and your role will be to support the kitchen team with food preparation, service delivery and kitchen maintenance. This is a customer facing position, so you will need to be confident engaging with our clients on a daily basis.

As part of the role, you will be required to deliver food and stock on site using a company van, therefore it is essential you hold a Full UK Driving Licence for the role.

Your Experience:

We are happy to offer full support and training if you are looking to start a career within catering, however it would be an advantage for you to demonstrate:

• Experience within a catering or dining environment
• Ability to work effectively as part of a team
• Great communication skills
• Good attention to detail whilst delivering an excellent customer service

Key Responsibilities:

• Assist with the preparation and service of food and drink, including hot and cold meals, snacks, and beverages.

• Operate tills and handle customer payments in line with council financial procedures.

• Ensure a high standard of cleanliness in all areas of the café, including kitchen, counters, and dining areas.

• Wash up and clean kitchen equipment, utensils, and work surfaces.

• Restock supplies and assist with receiving and storing deliveries.

• Follow all food hygiene, health and safety, and council policies and procedures at all times.

• Provide excellent customer service in a polite and helpful manner to all customers, including members of the public, staff, and visitors.

• Work flexibly to support the needs of the café, including cover for absences, special events, or busy periods

• Previous experience in a catering, kitchen, or café environment.

• Basic food hygiene knowledge (Level 1 Food Hygiene Certificate or willingness to obtain).

• Good communication and interpersonal skills.

• Ability to work as part of a team and on own initiative.

• Reliable, punctual, and well-presented.

• Flexible and adaptable approach to working hours

• Level 2 Food Hygiene Certificate.

• Experience working in a public sector or local authority setting.

• Barista experience or knowledge of coffee machine operation

We are committed to employment practices and behaviours which encourage diversity, promote equality of treatment and eliminate unlawful and or unfair discrimination.

We reserve the right to close this vacancy once we have received sufficient applications. If you have not been contacted within two weeks of the closing date, please assume that your application has not been successful and will not be progressed to the next stage.