Technical Officer
Job description
Technical Officer
Salary £37,440
Part of The Norse Group, N-Able specialises in delivering property adaptations and accessibility solutions to support independent living for customers across the UK. Our mission is to keep people safe, comfortable, and confident in their homes.
We currently have an excellent opportunity for a Disabled Adaptations Technical Officer to join our team, managing and delivering adaptation projects in residential properties. This includes responsibility for surveying, specifying works, coordinating contractors, and signing off completed projects to ensure compliance with statutory requirements and technical standards. This is a full-time position working 40 hours per week, Monday to Friday.
As a Technical Officer, you will be responsible for overseeing the end-to-end process of disabled adaptations, ensuring projects meet quality, safety, and customer satisfaction standards. You will work closely with Occupational Therapists, clients, and contractors to provide technical advice and deliver solutions that improve accessibility and independence.
You will also be required to:
- Conduct property surveys and prepare detailed specifications for adaptation works.
- Liaise with Occupational Therapists, clients, and contractors to assess feasibility and agree technical solutions.
- Review pre-contract documentation, attend pre-start meetings, and identify potential risks.
- Monitor site works in line with Contractors’ Method Statements and Health & Safety Plans, issuing progress reports and updates.
- Carry out snagging inspections, issue Certificates of Completion, and ensure defects are rectified promptly.
- Manage compliance with CDM regulations and promote safe working practices.
- Attend contractor performance and stakeholder meetings, resolving issues proactively to minimise complaints.
- Undertake regular site visits and maintain accurate records of all projects delivered by N-Able.
- Perform additional duties appropriate to the role and grade.
Our Successful Candidate:
We are looking for an experienced professional with a strong technical background in property adaptations. You will need to demonstrate:
- Knowledge of Building Regulations, Health & Safety, CDM, and accessibility standards.
- Understanding of Disabled Facilities Grants and associated processes.
- Experience in surveying, specifying, and managing adaptation works.
- Excellent communication and stakeholder engagement skills.
- Ability to manage schedules and ensure compliance with technical standards.
Our Offer:
- Competitive salary
- 25 days annual leave (plus bank holidays)
- Statutory NEST pension scheme
- 4 + 4 sickness scheme
- Opportunities for further development within a growing, national organisation
- Company discounts & benefits
An enhanced DBS check will be required for our successful candidate, payment will be met by the employer. Please click here for details of our DBS policy relating to the recruitment of ex-offenders.
We are committed to employment practices and behaviours which encourage diversity, promote equality of treatment and eliminate unlawful and or unfair discrimination.
We reserve the right to close this vacancy once we have received sufficient applications. If you have not been contacted within two weeks of the closing date, please assume that your application has not been successful and will not be progressed to the next stage.