Administrator - Fixed term 12months

£25,396.80

40 Hours per week, Monday - Friday

Part of The Norse Group, N-Able specialise in providing mobility equipment and assistive technology to customers and clients across the UK, with regional bases in East Anglia and Derbyshire. Our aim is to keep customers safe, happy, and healthy in their own homes for as long as possible.

We currently have an exciting opportunity for an Administrator to join the N-Able team based at our office on Burton Road, Norwich, on a fixed-term basis.

As an Administrator, your primary responsibility will be to support the coordination and administration of Disabled Facilities Grants (DFGs). You will play a key role in aiding the processing of quotations, collating, and submitting required documentation, and liaising with Occupational Therapists, local authorities, contractors, and clients to ensure accurate and timely progression of works.

The role will involve tracking each grant application throughout its full lifecycle — from initial referral and quotation stage through to approval, installation and completion - ensuring all records are maintained accurately and stakeholders are kept informed at each stage. You will help ensure DFG-funded adaptations are delivered efficiently, compliantly and in line with client and local authority requirements.

Our Successful Candidate:

• Previous experience and knowledge of Facilities Management.
• Competent in the MS Office Suite and information databases.
• Ability to work on your own initiative and part of a wider team.
• Excellent customer service skills with previous experience in a customer facing environment.
• Understands and applies commercial financial principles. Views issues in terms of costs, profits, markets and added value.
• Demonstrable experience undertaking Administration duties.

Our Offer:

• Competitive salary of £25396.80 per annum
• 20 days annual leave (plus bank holidays)
• Statutory NEST pension
• Sickness scheme
• Opportunities for further development within a growing, national organisation
• Company discounts & benefits