Registered Manager

Posted 20 September 2024
Salary TBD
LocationNorwich
Job Type Full Time
Business Area Internal
Reference014922

Job description

Registered Manager x 2

We currently have an exciting internal opportunity for two existing Registered Managers, with experience in housing with care or independent living, to work across two schemes, including their own. 

*         The first postholder will manage their current establishment plus Benjamin Court (30 tenants).

*         The second postholder will manage their current establishment plus Lloyd Court (40 tenants).

These will be temporary posts, initially for 3-6 months and the postholders will be CQC registered for both schemes.

Main responsibilities will include:  

As the Registered Manager responsible for two care settings, you will work closely with the senior Care Management team to develop mechanisms to safely oversee the two services and maintain a warm, caring environment that makes our tenants feel at home, whilst promoting maximum independence alongside:

  • Working closely with, coaching and line managing the Deputy Managers to ensure safe and good quality care and a positive culture which upholds our values.
  • Developing strong and positive relationships with Registered Social Landlords to ensure effective building safety and compliance and a referral pipeline to deliver occupancy targets.
  • Ensuring each tenant is provided with a person-centred care plan that is effectively implemented and regularly updated as care needs change/develop.
  • Identifying and managing risk and improvement actions and ensuring these are recorded, reported and escalated accordingly.
  • Ensuring appropriate staffing levels are maintained within the establishment, including recruiting and appointing new starters liaising with the recruitment and HR teams.
  • Complying with the Health and Social Care Act 2008, CQC legislation and Norse Care policies and procedures.
  • Developing opportunities for improving the standard of care by encouraging engagement from relatives, friends and local community, proactively using feedback to enhance services and complying with the complaints and compliments process.

What are we looking for from you? 

Our ideal candidate will have significant experience working as a Registered Manager within a housing with care or independent living scheme, with a track record of achieving “good” or “outstanding” CQC inspection results.

We will also be looking for you to demonstrate:

  • Fantastic communication skills, with an excellent ability to build strong, professional working relationships within your team and across the Group.
  • Previous experience in successfully recruiting, inducting and coaching employees, supported by teams at Head Office.
  • Level 5 Diploma and Level 4 NVQ in Health and Social Care or Registered Managers Award or equivalent.

In return we will offer: 

Our staff are fully supported by operational teams, management and colleagues at head office providing you with the training and development opportunities to succeed. Alongside this we offer:

  • Annual Leave, sickness + pension scheme
  • A comprehensive induction programme supported by Regional Directors and Head Office Management
  • Fully supported personal development to achieve your career aspirations through award winning training, and courses paid for by Norse Care
  • Regular learning and training reviews with access to our digital e-learning platform and our learning resource library
  • A fantastic Refer a Friend scheme up to the value of £250
  • + many more!

Please note this is an internal only advertisement and therefore we are only accepting applications from Norse Group employees. We will not be considering external applications at this time. 

We reserve the right to close the vacancy once we have received sufficient applications, so please be advised to submit your application as early as possible.