Operations Director

Norwich

£70,324.54 (Dependent on experience)

37 Hours per week

Norse Care have a brand NEW fantastic opportunity for Operations Director  to join our team at Head Office leading the Senior Team in delivering high-quality services.

You will lead with the development and successful implementation of the operational strategy, whilst ensuring oversight of governance framework and care operations with the aim of achieving a good or outstanding rating by CQC.

Main Responsibilities will include:

*         Sharing knowledge and expertise on care legislation, best practice and operational initiatives to develop and grow operational teams

*         Leading on projects, including transformation and key service improvements

*         Providing strategic direction and leadership to the team of Regional Directors, creating and maintaining a positive culture and upskilling in line with succession planning

*         Developing a full range of key performance indicators, reporting on progress and achievements to the Director of Care

*         Managing care budgets, working with finance teams to monitor, review and agree budgets whilst successfully meeting targets

*         Building strong, professional relationships with key stakeholders, both internally and externally

*         Working closely with other Senior Directors to implement strategic plans and objectives

Ideal Skills and Experience:

You will have previous experience working at a Senior Management / Director level within a complex business, alongside this you will be able to demonstrate:

*         Significant experience managing multi-disciplinary teams, with excellent leadership skills, delegating management responsibility appropriately whilst ensuring accountability

*         Previous experience working within the health and social care sector, or similar industry

*         Extensive knowledge and understanding of the industry including CQC compliance and regulations

*         Management of a range of projects, influencing and negotiating to achieve agreed outcomes in set timeframes

*         Degree educated within a relevant discipline or hold equivalent professional management qualifications / experience

*         Excellent people and change management skills

*         Full driving licence to meet the travel requirements of the role

Benefits of working with Norse Care:

The opportunity to drive business change within a national company, shaping our approach to delivering person-centred care, alongside:

*         Competitive starting salary of £70,324.54 depending on experience

*         Company bonus scheme

*         25 days annual leave + bank holidays

*         Company Sickness Scheme

*         Pension scheme - 10% employee contribution + 10% employer contribution

*         Excellent opportunities for career development and progression

Please read the attached job description and person specification to ensure you meet the criteria for the role before applying.

We are committed to employment practices and behaviours which encourage diversity, promote equality of treatment and eliminate unlawful and or unfair discrimination.

We reserve the right to close this vacancy once we have received sufficient applications. If you have not been contacted within two weeks of the closing date, please assume that your application has not been successful and will not be progressed to the next stage.

An enhanced DBS check will be required for our successful candidate, payment will be met by the employer. Please ***click here ***for details of our DBS policy relating to the recruitment of ex-offenders.

Our core values are at the heart of everything we do. We expect all our employees to embrace and share our values:

 Compassion - Aspiration - Respect -  Empowering