Contracts Manager

40 Hours per week

Up to £49,299.89 DOE

Norse TFM have an excellent opportunity for a Contracts Manager to join the team on a full time, permanent basis. 

As the Contracts Manager, you will be responsible for taking ownership and manage all aspects of contractual financial and operational performance of a client portfolio along with management of a facilities management team of middle and first-line managers and their direct reports.

The role 

• Provide effective leadership and communication to the team within the post holder’s remit.
• Manage the relationship with the client effectively through proactive expectation management, regular meetings and communication.
• Ensure contractual obligations and KPIs are met, with statutory and non-statutory PPM schedules being undertaken on time.
• Ensure the CAFM system is utilised correctly and Work In Progress is managed effectively for both reactive and planned work, keeping to adequate response times and ensuring where relevant evidence is uploaded to the system.
• Ensure P&L performance meets or exceeds budget and that any forecasts / budgets are created and submitted in a timely manner. Ensure internal financial and accounting processes and policies are followed and submission deadlines are met. Demonstrate control of the profit and loss account and identify any budget variances whether positive or negative.
• Establishing work-flows, practices and standards to ensure budget and contractual deliver
• Manage all quality aspects of the operation, along with compliance to relevant ISO accreditation and internal quality management system requirements. Ensure all quality documentation pertinent to the remit is present and kept updated as required (this includes any contractual documents like SLA’s etc.)
• Coordinate ad hoc projects.
• Promoting continuous improvement and identifying and implementing improvement initiatives.

Our successful candidate

• Previous experience in a Project Manger or Contacts Manager role, ideally within a FM environment  

• Experience of managing multi-disciplined teams and managing contractors

• Experience of managing compliance via information systems (e.g. CAFM)

• Experience of working both in the private and public sector.

• Ability to organise and manage your own and your team’s workload in a deadline driven environment

• Ability to build strong relationships with a variety of internal and external stakeholders

• Full UK Driving Licence to meet the travel requirements of the role

Our offer 

• Up to £49,299.89 DOE
• 25 Days annual leave + bank holidays 
• 4+4 sickness scheme 
• Stat Nest pension

We are committed to employment practices and behaviours which encourage diversity, promote equality of treatment and eliminate unlawful and or unfair discrimination. 

We reserve the right to close this vacancy once we have received sufficient applications. If you have not been contacted within two weeks of the closing date, please assume that your application has not been successful and will not be progressed to the next stage.