Car Park Officer 

**Salary - **£23,549.76

Alliance Norse is a partnership between Norse Group and High Peak Borough Council and Staffordshire Moorlands District Council.  The Joint Venture (JV) company was formed in 2022 to provide a number of services to the two Council’s, including their Estates & Asset Management functions.

An opportunity has arisen for a Car Park Officer to support the Estate and Asset Management in the delivery of the Car Parking services currently delivered.

The day-to-day work is varied, but the main responsibilities will include: -

• Supporting the operation of council owned car parks
• Managing and issuing parking permits
• Processing refunds
• Cost reconciliation
• Maintaining records and update information on relevant systems
• Customer service including complaint management
• Managing the car parks email accounts
• Working closely with all stakeholders including the council, the public, enforcement agencies and internal departments
• Complying with the Norse Group ISO standards, delivering quality assured outputs.
• Undertaking any other duties appropriate to the grade of the post

Our Successful Candidate

It is expected that you will be able to demonstrate the following:

• 5 GCSE’s or equivalent Grade A-C including Maths and English
• Experience in a similar role would be desirable
• Good numeracy and analytical skills
• Full driving licence

Our Offer

Not only will you be working alongside a fantastic team and working on some exciting projects, this opportunity will give you the chance to contribute to a successful and growing business.  In return you will receive: -

• **Salary - **£23,549.76
• Excellent career progression within a forward thinking business
• Norse Sickness Scheme
• NEST Pension Scheme
• Flexible & hybrid working arrangements (in agreement with the JV partner).

A DBS check will be required for our successful candidate, payment will be met by the employer.  

We are committed to employment practices and behaviours which encourage diversity, promote equality of treatment and eliminate unlawful and or unfair discrimination.

We reserve the right to close this vacancy once we have received sufficient applications. If you have not been contacted within two weeks of the closing date, please assume that your application has not been successful and will not be progressed to the next stage.